Breakthrough Impacts in Multiple Sectors
“It is often said that the role of CEO is a lonely one, but it becomes a lot easier when you make connections with outstanding thinkers who can inspire you to drive forward your own performance and that of the organisation. I found that person in Michael Bayler. He was also thoughtful, creative and challenging and was a great inspiration to me.”
The rules of growth have radically changed. Post-digital brands are no longer built on a linear funnel of communication, purchase and use, but on a continuous and real time cycle of customer experience and expectation.
These “intelligent brands” have true agency. Meaningful customer experiences are underpinned by contextually informed, human-centred services, moving on from yesterday’s relevance and personalisation to deliver tomorrow’s Recognition, Recall and Response.
My global clients include many of the world's leading brands and technology companies, including King.com, NatWest, Coca-Cola, Unilever, Zurich Insurance, Diageo, Telefonica, BBC, Discovery, FremantleMedia, Bacardi Global Brands, Warner Bros., BSkyB, BT, SABMiller, Mundipharma, Cognizant, HCL, Nokia, Ogilvy, Robbie Williams and Simon Cowell.
Services and Credentials
Digital Transformation (Diageo, Bacardi, Unilever, BT, Rai TV, SABMiller)
Digital Innovation (BSkyB, Coca-Cola, Zurich Insurance, Sony/ATV, John Wiley)
Digital GTM (Warner Bros, FremantleMedia, Telefonica, BT, Discovery Channels)
Digital Content Strategy (FremantleMedia, SyCo, Nokia, Ogilvy, Discovery Channels)
Digital Customer Experience (NatWest, Zurich Insurance, Diageo, Bacardi, Unilever)
Digital Format Development (FremantleMedia, SyCo, Ogilvy, BSkyB)
Proposition Development (Zurich Insurance, NatWest, Mundipharma, Telefonica, Naturopathica, Cognizant)
Brand Positioning (Robbie Williams, lastminute.com, Telefonica, Naturopathica)
Brand Purpose (Mundipharma, RBS, lastminute.com)
Brand Partnerships (Robbie Williams / T-mobile, Warner Bros, Nokia)