Reframing Marketing For Growth

Publications and Events

Michael has published two acclaimed digital strategy books, Promiscuous Customers: Invisible Brands – Delivering Value in Digital Markets (co-authored with David Stoughton, Capstone, Oxford, 2002) and The Liquid Enterprise – How The Network is Changing Value, What It Means for Business, and What Leadership Needs to Do About It (Infinite Ideas, Oxford, 2016).

He has also written for The Wall Street Journal, Billboard Magazine and the Design Management Journal.

He is the Founder and Host of #UNTHNKBL LIVE, the weekly online think tank for change leadership.

Among many international speaking engagements, Michael has delivered digital master classes for The Marketing Society, MIDEM, AdTech, IESE Business School, Sun Microsystems, Microsoft, VMWare, Daily Mail Group, FremantleMedia, IDM and Salesforce.


The Liquid Enterprise

The Liquid Enterprise provides a radical rethink of how the new Network Dynamics drive markets, the implications for enterprise and brand, and how we must overturn the principles of traditional business strategy in order to survive and thrive in the unforgiving, chaotic environment that is the market.

“The Liquid Enterprise is the first work to take an unflinching look at the unenviable job of transformation leadership, through the eyes of the leader. Taking us far beyond the usual digital platitudes, Michael Bayler once again challenges his readers to discard everything they know, in exchange for an entirely fresh view of strategy that, finally, is fit for today’s and tomorrow’s purpose.” Richard Mosley, Global Vice President of Strategy, Universum, author of Employer Brand Management

“Everyone’s talking about change and disruption, but no one seems to have the instructions. Until now. The Liquid Enterprise explains exactly what we’ve all been worrying about, why that is, and how to rethink business strategy for a future that demands we constantly transform – or die.” Brian Wong, Founder and CEO, Kiip

“The Liquid Enterprise squares up to a Gordian Knot that is the single most important problem facing big businesses today – how to convert the chronic uncertainty that undermines our confidence in the future into our most powerful strategic weapon. Michael Bayler slices through that knot with simplicity, brevity and wit.” Tony Ageh, OBE, BBC Controller


Promiscuous Customers: 
Invisible Brands


Part field book, part manifesto, and part behind-the-scenes expose, Promiscuous Customers, Invisible Brands is a practical guide which leads the reader through the cycle of strategy, specification, planning and implementation of an e-business. It balances crisp observation with just-in-time pragmatism, on a solid foundation of value and quality management.

Created by two of Britain's most experienced and visionary strategists, Promiscuous Customers, Invisible Brands provides the insights, the framework and the toolkit for confident, flexible management through the next wave of digital business.

"For a readable, thought–provoking and challenging assessment of how to deliver value in digital markets, this is a recommended read."
European Centre for Customer Strategies